These Terms and Conditions govern your membership with ESKA Karate (“ESKA”, “we”, “us”, “our”). By joining or continuing your membership, you agree to be bound by these terms.
1.1 Membership begins on the date you attend your first paid class, unless otherwise agreed. This will usually be your second class where one free trial lesson has been offered but may be later where ESKA has agreed to provide additional free trial classes.
1.2 Membership is a recurring monthly subscription.
1.3 There is no minimum term unless explicitly stated.
1.4 New members may be offered one or more introductory sessions. Continued participation after this/these requires an active membership.
1.5 We reserve the right to refuse membership where reasonable to do so.
2.1 Membership is a rolling monthly contract and may be cancelled at any time by giving 28 days’ written notice in accordance with these Terms.
2.2 If you join online, by phone, or otherwise at a distance, you have the right to cancel your membership within 14 days of joining.
2.3 If you request that your membership and training begin during this 14-day period, you agree that:
2.4 In addition to your statutory rights, where a member cancels within their first month of membership, ESKA will usually cancel the membership without requiring the full 28-day notice period, provided that the member pays for any classes attended and services already received.
2.5 This clause does not affect your statutory rights.
3.1 ESKA offers different membership options (e.g. once per week, unlimited training).
3.2 You may upgrade your membership at any time. Changes will take effect from the agreed date and may result in a pro-rata adjustment.
3.3 Downgrades will take effect at the end of the current billing period.
4.1 Membership fees are payable in advance, typically by direct debit.
4.2 Where direct debit is not possible, alternative payment arrangements may be agreed at our discretion.
4.3 If a payment fails:
4.4 We reserve the right to suspend access to classes until outstanding payments are settled.
5.1 You may request to freeze your membership for a minimum period of one full calendar month.
5.2 A reduced monthly fee (your licence/membership fee) will apply during the freeze period to maintain insurance and membership status.
5.3 We request at least 14 days’ notice for freeze requests, but this may be waived in cases of illness, injury, or exceptional circumstances.
5.4 During a freeze:
6.1 Members may attend any class appropriate for their age, grade, and membership type.
6.2 Members must use ESKA’s booking system to book into each class they wish to attend. This is mandatory so that ESKA can manage class numbers, ensure safe instructor-to-student ratios, and maintain the quality and safety of training.
6.3 We reserve the right to refuse entry where a member has not booked into the class, the class is full, or attendance would not be appropriate for safety, age, grade, or membership reasons.
7.1 Missed classes may be made up at alternative suitable sessions, subject to availability.
7.2 You are still required to book into your make-up session using the ESKA booking system.
7.3 Make-up sessions must be used within 12 months and while your membership remains active.
7.4 If your membership is cancelled or lapses, unused sessions will normally be forfeited unless otherwise agreed.
8.1 Fees are generally non-refundable.
8.2 This does not affect your statutory rights. Where services are not provided, or are not delivered with reasonable care and skill, we will offer an appropriate remedy, which may include:
8.3 Events, gradings, and competitions may be subject to separate terms and booking deadlines. These will be provided at the time of booking.
9.1 You may cancel your membership by providing at least 28 days’ written notice to: office@eska.co.uk
9.2 Your membership will remain active during the notice period and fees will continue to be payable on a pro rata basis to reflect the notice period.
9.3 You may continue attending classes during this notice period.
10.1 We may suspend or terminate membership where reasonably necessary, including in cases of:
10.2 We may suspend membership while investigating concerns.
10.3 Where appropriate, we will act in accordance with our safeguarding and disciplinary procedures.
10.4 In cases of termination, refunds will be considered on a fair and reasonable basis.
11.1 ESKA operates in accordance with its own safeguarding, conduct, and welfare policies, which are informed by and aligned with the standards of our national governing body, Traditional Shotokan Karate UK.
11.2 All members, parents, guardians, and volunteers must comply with the relevant ESKA policies and codes of conduct.
11.3 These policies are available upon request or via our website: ESKA – Norfolk’s Premier Karate Club | Safeguarding
12.1 Parents/guardians must collect children promptly at the end of class.
12.2 A grace period of up to 15 minutes will apply.
12.3 Where collection exceeds 15 minutes after the end of class:
12.4 If a child is not collected and no contact has been made after 30 minutes, safeguarding procedures will be followed. This may include contacting the Designated Safeguarding Person, Social Services, and relevant statutory authorities.
13.1 We may make reasonable changes to:
13.2 We will provide reasonable notice of significant changes where possible. We do not guarantee that the same instructor, venue, or class time will be available at all times.
13.3 Changes will not materially reduce the overall level of service without appropriate adjustment.
13.4 Where services cannot be delivered due to circumstances beyond our control, we will use reasonable endeavours to offer:
14.1 We may update our fees or terms from time to time.
14.2 We will provide at least 30 days’ notice of any material changes.
14.3 If you do not wish to continue under the updated terms, you may cancel your membership without penalty before the changes take effect.
15.1 Appropriate Karate uniform (Gi) with an embroidered ESKA badge is required for gradings and may be required for certain classes (this will be clearly communicated ahead of such classes).
15.2 Approved hand pads are compulsory for all kumite (sparring) sessions. Students will not be permitted to take part in free sparring without them. The use of gum shields is strongly recommended.
15.3 For safety reasons, jewellery must not be worn during training. This includes rings, earrings, necklaces, bracelets, and watches. Any exceptions (for example, newly pierced earrings) must be agreed with an instructor in advance and may require appropriate covering. ESKA reserves the right to refuse participation where jewellery presents a safety risk.
16.1 Your membership includes affiliation with governing bodies, including Traditional Shotokan Karate UK, and the World Union of Karate-Do Federations (WUKF).
16.2 Your monthly membership fee includes a licence/insurance element, which covers your affiliation to these governing bodies and provides the associated insurance cover required for training and participation.
17.1 Photography and filming must comply with venue rules and safeguarding requirements.
17.2 ESKA may take photographs or videos for promotional purposes, subject to appropriate consent.
17.3 General photography/videography consent will usually be obtained on registration. For specific events, such as gradings or competitions, consent may also be obtained at the point of booking and can be withdrawn at any time. The most recent consent status recorded by ESKA will apply.
17.4 You may opt out of media use by notifying us in writing.
17.5 At The Dojo Norwich (a venue owned and operated by ESKA), the following rules apply to photography and videography:
18.1 Items left at venues will be disposed of after one month if unclaimed. It is the member’s responsibility to claim any lost property within this period.
19.1 Complaints should be submitted to:
office@eska.co.uk
19.2 Complaints will be handled in accordance with ESKA’s Complaints, Grievances and Managing Allegations Policy. This policy can be accessed here: ESKA – Norfolk’s Premier Karate Club | Safeguarding
20.1 We process personal data in accordance with our Privacy Policy, available on our website: ESKA – Norfolk’s Premier Karate Club | Privacy Policy
21.1 Nothing in these terms excludes or limits liability for:
21.2 Subject to this, our liability is limited to the amount paid for the relevant services.
21.3 Participation in martial arts and physical activity carries inherent risks. Members must follow all instructor guidance.
22.1 These terms should be read alongside ESKA’s policies. In the event of conflict, mandatory legal obligations and safeguarding procedures will take precedence.
22.2 If any provision is found to be unenforceable, the remaining provisions will remain in effect.
22.3 These terms form the entire agreement between you and ESKA.
A professional karate club based in East Anglia, headed by Chief Instructor Jason Hitchings, 6th Dan. We are dedicated to teaching traditional Shotokan Karate to the very highest standard.
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