These Terms and Conditions govern your membership with ESKA Karate (“ESKA”, “we”, “us”, “our”). By joining or continuing your membership, you agree to be bound by these terms.
1.1 Membership begins on the date you attend your first paid class, unless otherwise agreed. This will usually be your second class where one free trial lesson has been offered, but may be later where ESKA has agreed to provide additional free trial classes.
1.2 Membership is a recurring monthly subscription.
1.3 There is no minimum membership term unless explicitly stated.
1.4 New members may be offered one or more introductory sessions. Continued participation after these sessions requires an active membership.
1.5 We reserve the right to refuse membership where it is reasonable to do so.
2.1 Membership is a rolling monthly contract and may be cancelled at any time in accordance with the cancellation terms set out in Section 9.
2.2 If you join online, by phone, or otherwise at a distance, you have the right to cancel your membership within 14 days of joining.
2.3 If you request that your membership and training begin during this 14-day period, you agree that:
2.4 In addition to your statutory rights, where a member wishes to cancel within their first month of membership, ESKA will usually allow the membership to be cancelled without requiring the next full monthly payment described in Section 9, provided that the member pays for any classes attended and services already received.
2.5 This section does not affect your statutory rights.
3.1 ESKA offers different membership options, including once-per-week and Unlimited training memberships.
3.2 You may upgrade your membership at any time. Changes will take effect from the agreed date and may result in a pro-rata adjustment.
3.3 Downgrades will normally take effect at the end of the current billing period.
4.1 Membership fees are payable monthly in advance, typically by Direct Debit.
4.2 Where Direct Debit is not possible, alternative payment arrangements may be agreed at our discretion.
4.3 If a payment fails:
4.4 We reserve the right to suspend access to classes until outstanding payments have been settled.
5.1 You may request to freeze your membership for a minimum period of one full calendar month.
5.2 A reduced monthly fee, representing your licence/membership fee, will apply during the freeze period to maintain your insurance and membership status.
5.3 We request at least 14 days’ notice for membership freeze requests, although this may be waived in cases of illness, injury or exceptional circumstances.
5.4 During a membership freeze:
6.1 Members may attend any class appropriate for their age, grade and membership type.
6.2 Members must use ESKA’s booking system to book into each class they wish to attend. This is mandatory so that ESKA can manage class numbers, maintain appropriate instructor-to-student ratios and ensure the quality and safety of training.
6.3 We reserve the right to refuse entry where a member has not booked into a class, the class is full, or participation would not be appropriate for reasons relating to safety, age, grade or membership type.
7.1 Missed classes may be made up at alternative suitable sessions, subject to availability.
7.2 Members must book into make-up sessions using the ESKA booking system.
7.3 Make-up sessions must be used within 12 months and while the membership remains active.
7.4 If a membership is cancelled or lapses, any unused make-up sessions will normally be forfeited unless otherwise agreed.
8.1 Membership fees and other payments are generally non-refundable.
8.2 This does not affect your statutory rights. Where services are not provided, or are not delivered with reasonable care and skill, we will provide an appropriate remedy where required. This may include:
8.3 Events, gradings and competitions may be subject to separate terms and booking deadlines. These will be provided at the time of booking.
9.1 You may cancel your membership at any time by providing written notice to:
office@eska.co.uk
9.2 ESKA memberships operate on a recurring monthly payment cycle. When we receive your cancellation request, your next scheduled monthly membership payment will remain due and will be collected at the normal full membership rate.
9.3 Your membership will remain fully active for the period covered by this final payment. You may continue to attend classes and use your membership as normal during this period.
9.4 Your membership will end on the day before the following scheduled monthly payment date. No further membership payment will then be collected.
For example, if your normal payment date is the 15th of each month and we receive your cancellation request on 20 August:
9.5 Cancellation payments are not calculated on a pro-rata basis. Your final scheduled monthly payment will therefore normally be your usual full membership fee.
9.6 Once your cancellation has been processed, ESKA will confirm your final payment date and your membership end date.
9.7 Cancelling your Direct Debit or other recurring payment instruction with your bank does not constitute cancellation of your ESKA membership. You must notify ESKA that you wish to cancel in accordance with these terms.
9.8 If a member cancels their payment instruction before all amounts due under these terms have been collected, the outstanding membership fee will remain payable.
9.9 ESKA may, at its discretion, agree different cancellation arrangements in exceptional circumstances.
9.10 Nothing in this section affects your statutory consumer rights.
10.1 We may suspend or terminate membership where reasonably necessary, including in cases of:
10.2 We may suspend membership while concerns are being investigated.
10.3 Where appropriate, we will act in accordance with our safeguarding and disciplinary procedures.
10.4 Where ESKA terminates a membership, any refund or adjustment will be considered on a fair and reasonable basis.
11.1 ESKA operates in accordance with its own safeguarding, conduct and welfare policies, which are informed by and aligned with the standards of our national governing body, Traditional Shotokan Karate UK.
11.2 All members, parents, guardians and volunteers must comply with the relevant ESKA policies and codes of conduct.
11.3 These policies are available upon request and through the Safeguarding section of the ESKA website.
12.1 Parents and guardians must collect children promptly at the end of their class.
12.2 A grace period of up to 15 minutes will apply.
12.3 Where collection takes place more than 15 minutes after the end of a class:
12.4 If a child has not been collected and no contact has been made after 30 minutes, ESKA’s safeguarding procedures will be followed. This may include contacting the Designated Safeguarding Person, Social Services or other relevant statutory authorities.
13.1 We may make reasonable changes to:
13.2 We will provide reasonable notice of significant changes where possible. We cannot guarantee that the same instructor, venue or class time will be available at all times.
13.3 Changes will not materially reduce the overall level of service without an appropriate adjustment being considered.
13.4 Where services cannot be delivered due to circumstances beyond our reasonable control, we will use reasonable endeavours to provide an appropriate alternative, which may include:
14.1 We may update our membership fees or these Terms and Conditions from time to time.
14.2 We will provide at least 30 days’ notice of any material changes affecting existing members.
14.3 If you do not wish to continue your membership following a material change to these terms, you may cancel before the change takes effect without being required to continue under the new terms.
15.1 An appropriate Karate uniform (Gi) with an embroidered ESKA badge is required for gradings and may be required for certain classes. Any such requirement will be communicated in advance.
15.2 Approved hand pads are compulsory for all kumite (sparring) sessions. Students will not be permitted to participate in free sparring without them. The use of gum shields is strongly recommended.
15.3 For safety reasons, jewellery must not be worn during training. This includes rings, earrings, necklaces, bracelets and watches.
Any exceptions, such as newly pierced earrings, must be agreed with an instructor in advance and may require appropriate covering. ESKA reserves the right to prevent participation where jewellery presents a safety risk.
16.1 Your membership includes affiliation with governing bodies including Traditional Shotokan Karate UK and the World Union of Karate-Do Federations (WUKF).
16.2 Your monthly membership fee includes a licence and insurance element covering affiliation to these governing bodies and providing the associated insurance cover required for training and participation.
17.1 Photography and filming must comply with venue rules and safeguarding requirements.
17.2 ESKA may take photographs or videos for promotional purposes, subject to appropriate consent.
17.3 General photography and videography consent will usually be obtained during registration. For specific events, such as gradings or competitions, consent may also be obtained when booking. Consent may be withdrawn at any time. The most recent consent status recorded by ESKA will apply.
17.4 You may opt out of media use by notifying us in writing.
17.5 At The Dojo Norwich, which is owned and operated by ESKA:
18.1 Items left at ESKA venues may be disposed of after one month if they have not been claimed. It is the member’s responsibility to collect lost property within this period.
19.1 Complaints should be submitted to:
office@eska.co.uk
19.2 Complaints will be dealt with in accordance with ESKA’s Complaints, Grievances and Managing Allegations Policy, available through the Safeguarding section of our website.
20.1 We process personal information in accordance with our Privacy Policy, which is available on the ESKA website.
21.1 Nothing in these terms excludes or limits liability for:
21.2 Subject to the above, our liability is limited to the amount paid for the relevant services to the extent permitted by law.
21.3 Participation in martial arts and physical activity carries inherent risks. Members must follow instructor guidance and applicable safety procedures.
22.1 These terms should be read alongside ESKA’s other policies. Where there is a conflict, mandatory legal obligations and safeguarding procedures will take precedence.
22.2 If any provision of these terms is found to be unenforceable, the remaining provisions will continue in effect.
22.3 These terms form the agreement between you and ESKA in relation to your membership.
A professional karate club based in East Anglia, headed by Chief Instructor Jason Hitchings, 6th Dan. We are dedicated to teaching traditional Shotokan Karate to the very highest standard.
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